Customer Reviews
Instructions are very good and easy to follow
So the job went very well, the instructions are very good and easy to follow. I used 1/4 wonder board between the wires for 2 reasons: (1) to keep the floor more uniform in thickness and (2) to use less floor lever -worked great! Thanks again, the room heats nicely!
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The company was great
The company was great. After drawing up a floor plan it went unnoticed that the dimensions of the room were wrong resulting in a cable that was way to long. This was realized once the cable arrived to be installed. Calling up for support they tried to reconfigure the layout to no avail. They kind folks at WarmlyYours re-drew the room to the correct dimensions, took back the too long cable, and shipped the correct length in addition to giving me a price adjustment based on the shorter length. The install went well and now I am enjoying nice warm tile floors in my office. Diane was involved throughout the whole process, being very understanding and supportive.
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I will be using this system on all future jobs
Great product with exceptional customer service. I will be using this system on all future jobs.
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You guys are great!
You guys are great. The products are terrific and the service is even better.
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Favorite Thing
This is our second warm rails purchase; the first only lasted about 3 years, therefore the lower rating. We live in the mountains of Colorado at just below 9000 feet elevation. Winters can be very cold. Really nice to have heated towels after a shower, however my favorite thing is to hang my clothes on the warmer while I shower and then I have nice warm clothes to put on!
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Keep up the good work
We have continually received great products and even better customer service through WarmlyYours. Your knowledge of your products and especially the help with layouts of warm floors is very much appreciated. Keep up the good work and we will continue to get our warm products, and warm feelings, from WarmlyYours.
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I already gave an extensive review (it was published on your
I already gave an extensive review (it was published on your "Share Your Story" page). Do you want me to provide further thoughts? -Steve
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Very happy
Very easy to install. Great customer service. Very happy with the product!
Item Reviewed:Highly recommend
Great company to work with! Very responsive to my order questions, easy product to install and super customer oriented. I would highly recommend WarmlyYours to anyone looking for this type of product.
Item Reviewed:Instructions were very thorough
Everything has gone real well so far. Installation went good and initial start-up went without a hitch. The instructions were very thorough making installation easy. The cable checking throughout installation gave me piece of mind there are no problems under tile. Haven't needed to use yet but that will change in the next month or two.
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Deliciously warm
I would give this towel warmer a 5, except that it died after 4 years. We love it: it's easy to program, looks great, and makes towels deliciously warm. This is the second one, and I hope it lasts longer!
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We love our heated floor
We replaced the thermostat and got our heated floor system going again. It was very easy to change and to program. We love our heated floor and can't believe we did without it for a while. The whole basement feels very nice and our dog is really happy! Thank you WarmlyYours for your excellent customer service and product choices!
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Will recommend to anyone
Very happy with the directions and amount of information I received with the mat. It made the installation easy. Will recommend to anyone.
Item Reviewed:My customer is thrilled with their Lava radiant heat panel!
My customer is thrilled with their Lava radiant heat panel. It is a focal point of the bathroom and really adds a nice design element to the space. Because it is the summer, they haven't been able to utilize the Lava panel for a heat source but they are looking forward to it. The programmable thermostat makes it so easy to control the temperature of the bathroom. The installation was very simple with the hardware given.
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Change in flooring
Because of a change in flooring that was not rated for 'under floor heating' the above thermostat was not used. The previous purchase of controller and under floor heating gets a 6.
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A snap to program
All the elements for the successful installation were enclosed in the kit. Very user friendly and straight forward. The SmartStart Thermostat is a snap to program and provides great flexibility in conforming to our lifestyle. If you can program you HVAC thermostat or Nest, you're golden. Great sales team and tech organization. Called a couple times, they were great. Thanks
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Looking forward to using it this winter
I was disappointed with the gentleman sent out to measure the floor. I showed him the floor plan and reinforced it by showing him where cabinets would be installed (no heating to be placed underneath). I was able to cut the material and use the mating to cover areas which I didn’t need heating. I found the material easy to install and lay tile over it. I set the temperature and turned it on. It warmed the floor quite well. I am looking forward to using it this winter.
Item Reviewed:Thank goodness for this towel warmer!
Thank goodness for this towel warmer! It is the basic source of heat for my first floor powder room - added on in the 1950's and lacking any built in heat source. The towel warmer is handsome and fits in perfectly. During the winter we can keep the door closed and the pipes won't freeze. What a great addition to any bathroom!
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I like the 18" wide mat
I like the 18" wide mat better for installing.
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