(Discontinued) Suspended Chain Ceiling Mounting Kit for Ember Flex Infrared Heating Panels (Excludes IP-EM-FLX-WHT-0300)

Part Number: IP-EM-ACC-CEIRNG
This support page provides publications, manuals, specifications, videos, support articles, and common support questions

Need help? Call our experts at (800) 875-5285

Create a new Support Request

Jump to

Support Questions

Showing all 2 questions

Are the Ember infrared heating panels compliant with Restriction of Hazardous Substances Directive (RoHS), EC REACH (stands for Registration, Evaluation, Authorisation and Restriction of Chemical), PFOS?

Yes.

3 people found this helpful Was this helpful? Yes No

What should I do if my Ember infrared heating panel won’t heat up?

Verify 120V power at the connection of the panel to the circuit at the junction box in the wall (for hardwired connections), or at the outlet (for plug-in connections). Each Ember heater has a built-in safety switch that turns off the heating element automatically if it overheats. By unplugging or disconnecting the unit and waiting for about 10 to 15 minutes, the safety switch will reset automatically and the unit will be operational again.

If you experience additional issues, please give us a call at 1-800-875-5285.