I like the new thermostat we purchased, but am most impressed by WarmlyYours' technical support. When we first encountered a problem with our old thermostat, and again when I installed the new one, the technical support was available after hours and on a weekend. They claim 24-7 support and they delivered. In both cases they were knowledgeable support personnel who provided the help needed. The wait time for a tech on both occasions was just a few minutes and again, this was outside of normal business hours. There was also a follow up email to ensure that all of my support needs had been satisfactorily addressed. My experience with this company has been unusually pleasant!