Infinity Reviews
Towel warmer easy to install. Timer is awesome!
Towel warmer easy to install. Timer is awesome. You can take a shower at the same time each day and your towels are warm, no thinking about it. Reliable and easy to use. Love the warm towel after showering.
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WarmlyYours still believes in customer care!
Loving our towel warmer! Working with our contractor to figure out viability of getting electricity to two other bathroom locations for additional ones in the home. But, our experience goes beyond product itself. Customer service is truly old school, and hard to find such customer oriented companies these days. So happy WarmlyYours still believes in customer care! Thanks for a great product, and great service!
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We're loving this towel warmer!
We're loving this towel warmer! During the winter, our towels never quite got dry. Now they do. And having a nice warm towel after a shower is lovely. The timer feature makes it very convenient.
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This towel warmer is incredible.
This towel warmer is incredible. We have set it to turn on an hour before we get up and the towels are always toasty! It stays on for an hour after we shower so they are never damp or mildewy. We use bath sheets (larger than standard towels) so the ends would hang off the bottom of this warmer and get cold, so we wrap the towel completely around the rack and they are thoroughly warmed. Installation wasn’t the easiest. The warmer required studs on both sides which meant adding additional 2x4s behind our wall. Once we had everything wired and built, the actual mounting was simple enough. Overall, I am pleased with this product and would recommend it.
Thanks for the review! I am sure our customers will find your tips useful.
Best thing ever for my master bath!
Best thing ever for my master bath! Toasty towels are a real treat this winter, and I am now thinking of purchasing another unit for the down-stairs bath. I have also used the towel warmer for drying delicate clothing items and "fat quarters" of fabric (I am a quilter). I wish that it were about 4" wider, to hold 2 of my largest bath towels.
Thank you for your review! We love when our customers are happy! We'll take your suggestion to the team. Have a great day!
This towel heater works and looks great.
This towel heater works and looks great. I did have one towel warmer burn out after 1 1/4 years, but WarmlyYours replaced it with no fuss (they even paid return shipping). If permanently mounting, take extra care to measure carefully. There are 4 mounting points, one being the electrical. Use the template and all will be fine if you are careful. I also strongly suggest using at least one wall stud as recommended for strength. Only suggestion would be to increase the distance from the wall to make getting towels down the back easier. We double fold the towels their long dimension and get two large ones on. My wife also uses this rack for drying her finer clothes. 4 rating is only due to the first unit failing. If there was a grade for service, I would give a 5 rating.
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What a wonderful luxury in our newly remodeled bathroom!
What a wonderful luxury in our newly remodeled bathroom! With the programmable timer it is so easy to wake up to warm and cozy bath towels waiting for us. It can also be controlled manually. Our electrician was very impressed with this product. It only uses as much power as a lightbulb and the controls fit easily within the same electrical outlet as the light switch, making it a very compact and unnoticeable unit. I also like that it is far enough from the wall making it easy to slip your towels over the rails. The installation was simple. The brushed nickel finish goes perfectly with our new faucets. All in all, this is a great product I would recommend. Excellent customer service and prompt delivery!
Thank you for the kind review! We're so glad you're happy with it! Enjoy you're new warm towels!
Convenience came to mind
When the client told me that he wants to remodel his master bathroom in the contemporary style, one of the initial conveniences came in mind was warm floor and then towel warmer. And from my past experience with WarmlyYours, I googled WarmlyYours for the contact and the process of procurement started. The project completed a week back. When I visited the client today, the towel warmer was off, and there was a troubleshooting question ready. Apparently, the client is in learning mode. She could not turn it on using the indented switch, because the switch has spring action and needs a little extra force to turn off or on. While the product is a real convenient, the documentation is not exactly user friendly (specifically, for a homeowner). The installing contractor, does not think it's his duty to explain the homeowner, how to use the warmer. In my opinion, the user setup should be one pager in somewhat animated form as well as a detailed (slow presentation) You Tube video presentation.
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Beautiful addition to my bathroom. Great quality and excellen
Beautiful addition to my bathroom. Great quality and excellent value. Absolutely the best customer service I have ever experienced with ANY product. THANKS MARK! My only complaint is the "timer". I would like one that came on at a specified time like the one that comes with the towel warmer but I would also LOVE an option to put it back on for an hour (or whatever). I often take a shower later in the day and then turn on the towel rack to dry the towel.... and forget to turn it off. We have high electric rates and can't just leave it on all day. In any case, I love it.
Thanks for your review Debra! We're glad you're happy and love when our customers give us feedback and suggestions! We'll tell our product team about your idea. Have a good day!
Nothing feels more luxurious than a hot towel when coming out
Nothing feels more luxurious than a hot towel when coming out of the shower or bath. WarmlyYours towel warmers do the job. Easy to install, easier to work; an excellent appliance.
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I love my towel warmer!!! What a wonderful luxury I have neve
I love my towel warmer!!! What a wonderful luxury I have never had before. It's so nice to have a warm towel when you get out of the shower on cold mornings. Thank you!!
We're so happy you love it! Thanks for the review and have a great day Jane!
Towel warmer itself is great
Couldn't find full layout specs on line before install. Could have been me. Should have listed the switch somwhere on documents. I didn,t remove plastic protectiors until after install. In my install not visable unless you had a clue. had to get help from tect. Towel warmer itself is great.
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Excellent product. It was easy for me to install. The quality
Excellent product. It was easy for me to install. The quality is top rate. The timer is especially handy and a top notch item. Its nice to have warm dry towels each day.
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Compared to most of the comparably-styled units available, I
Compared to most of the comparably-styled units available, I found the Infinity to be reasonably priced. We have two of these towel warmers -- one in the guest ensuite and one in the master ensuite. They work well for us and are visually perfect in our very modern home -- clean, uncluttered lines. Lastly, it has been easy to deal with WarmlyYours -- the company is extremely responsive to customer concerns.
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One word, Awesome.
One word, Awesome. The thermostat for this device could use a back light and is a little overly complicated with buttons and esoteric pictographs. It's not very intuitive and I managed to lose the English instructions (Good thing I know some Spanish). Clearly an off-the-shelf part as opposed to a dedicated device for towel warming. Probably the only weak link in my heated floors/heated towel rack order.
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We love our Infinity Towel Warmer!
We love our Infinity Towel Warmer. We have the built in option and it looks fabulous. It took a bit to figure out the programmiong instructions (mostly how to turn on the appliance), but once that was behind us, every morning we have toasty towels waiting for us. I love the ability to easily turn off for extended away time. My kids are begging for one in their bathroom.
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Works great and looks great!
This towel warmer works great and looks great. I use it both for warming towels and for drying towels. The only thing I wish I could change about it is the 'on' indicator light is at the bottom of the unit and it would be easier to see if it was at the top of the unit.
We're glad you're happy with it! We'll take that suggestion to the product developers. Thanks!