TempZone™ Flex Rolls Reviews

Great customer service

Great customer service

Item Reviewed:
Peter M. | Oak Ridge, NJ
July 08, 2022

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Easy to install, easy controls, too!

This product is wonderful. It was easy to install, especially with the line monitor, so that you are always sure you haven't broken a line. The controls are intuitive and easy to operate. I'd put this in another room, for sure!

Item Reviewed:
Laura B. | Madison, NJ
June 13, 2022

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Great Product & Service

I wanted to remodel my master bath which already had a WarmlyYours heated floor system installed. Since I was replacing the tile flooring, the old system had to be taken up and a new one installed. Mary was great in helping find the previous layout from the original installation and create the updated layout. Mary and everyone else in Tech Support was incredibly helpful and worked with me and my contractor to get the layout right and installed properly. On top of all that, they gave me a great discount as a previous customer upgrading to a newer system.

Item Reviewed:
Marnie S. | Delaware, OH
May 12, 2022

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Great service and product

Ordering process was a breeze. Repeated contact from Lynn to answer questions was very helpful. Instructions packed in the product were very thorough. Installation was pretty straight forward. Only (minor) difficulty was getting small wires from the temp sensor into the little screw contacts on the thermostat (could be improved by using solid wires rather than stranded). The programmable thermostat is extremely easy to set up and adjust -- great design.

Item Reviewed:
Ron K. | Cadillac, MI
May 01, 2022

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Easy to install. thermostats look great, Happy Customer !

Easy to install. thermostats look great, Happy Customer !

Item Reviewed:
Sanctuary S. | Moss Landing, CA
April 20, 2022

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I am a contractor and home remodeler I have installed several

I am a contractor and home remodeler I have installed several WarmlyYours mat and have found them user friendly with good instructions and customer service.

Item Reviewed:
Anonymous | Albrightsville, PA
April 14, 2022

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Love it!

As a homeowner, I installed the product myself and found it to be exactly as it was advertised. The system was easy to install and I had everything I needed to be successful. Now that the bathroom is finished, we wonder how we got along without a warm, welcoming floor.

Item Reviewed:
Pat E. | Fort Worth, TX
April 12, 2022

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Great product

Very happy with the product, great service fair prices, I love working with Laurie Very professional and helpful Thank you!

Item Reviewed:
Ben S. | Bay Point, CA
March 25, 2022

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Great product great service

We have been working with WarmlyYours for over 20 years and they have provided great products and timely responses. They will service you well.

Item Reviewed:
Bob C. | Los Osos, CA
March 16, 2022

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I used WarmlyYours several times and have been impressed

I used WarmlyYours several times and have been totally impressed. They were always on time, the quality of work and materials was the best I have used. The support staff and techs were always available and no question couldn't be answered. The heated floors always worked per their designs with complete enjoyment for all my homeowners. Use them without any questions.

Item Reviewed:
Total P. | Wilmette, IL
March 10, 2022

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Not Installed Yet

This project will not begin until April. Will provide a review at some point after that.

Item Reviewed:
Dennis C. | Fairmount, IN
March 06, 2022

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Always the best customer service

I've purchased dozens of times, Great company always efficient and Jennifer is the best!

Item Reviewed:
Mark L. | Scotts Valley, CA
March 04, 2022

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Customer loyalty

I really appreciated the dicount given for a return customer. The mat came in a little smaller than I was expecting based on the drawings but in the end it all worked out fine and the floor is nice an warm.

Item Reviewed:
Thomas C. | Garden City, NY
January 18, 2022

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the product was great, installation was easy, however i strug

the product was great, installation was easy, however i struggle to understand why the temperature cable that is required during installation is placed in the thermostat box. I installed my mat's then skim coated with thinset and placed the tile only to find out when my electrician arrived that i needed to install the temperature guage wire during installation. It was confusing as to why this was like this.

Item Reviewed:
Gurtej S. | Cambridge, ON
December 29, 2021

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Not as intimidating as I thought

Worked with Justin throughout the process and things went very well. Even though there were a few mistakes on my part we were able to work through them. Be sure your layout you provide is accurate!! Submitted a diagram of my new bathroom layout and received the plan for how to layout the mats. After paying, received the kit and instructions. Pretty much follow the instructions. If you are a DIY person with a bit of electric know-how, this is fairly easy. Things to look out for - be sure to use the squawker when laying the mat to assure you don't break it. Have a decent glue gun to hold down any wires when you have to work around something. You can also use the gun to stick the mat better to the floor. An open wall makes the wiring go a lot easier. Otherwise, you need to be proficient in snaking a wire through a wall. The only hiccup was the electric box provided. The thermostat does not fit easily; an extremely tight fit to the point that without a lot of force, I couldn't get it to fit before even trying to install it. Right out of the box, things did not fit easily. There are better and larger plastic boxes you can get at Home Depot or Lowes. It needs to be LONG not wide. My suggestion to WarmlyYours is provide a bigger box or give an option to exclude the package sold without the electric box pieces. All in all - worth the price and the effort.

Item Reviewed:
Anonymous | Hampton, NH
December 15, 2021

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Everything is absolutely great

Everything is absolutely great

Item Reviewed:
Al E. | Manhattan, NY
December 11, 2021

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Everything is absolutely great.

Everything is absolutely great.

Item Reviewed:
Al E. | Hazlet, NJ
December 11, 2021

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Great stuff!!!

Happy wife, happy life! We just did a remodel Laundry/Mud Room, Bath and Office. Wife loves coming in from the cold taking off shoes and having a warm floor to stand on. Simple as putting a 3' x 8' mat in our walk area in laundry room makes a world of difference for heating. This room "did" not have a heat source. House built in 1888. So far we have noticed the cost of electric is negligible for the extra warmth. Since we remolded and decided to put WarmlyYours under our tile in the Laundry and a few added sealants, we are toasty. We also installed a mat in the Shower. (Wow!) Also, get the WiFi thermostat, you will enjoy. Next is the Living room and Kitchen. Great customer service and technical service. Like any time you call tech service. You may have to wait a bit. But patience, we only spent like under 5 minutes with the tech and had our questions answered. Shout out to Jenn W, always prompt to call back or e-mail. We had to get a new thermostat and within two days, we had, installed and returned. Last but not least. Veteran or Arm Forces discount! God bless WarmlyYours. They love the heroes that serve and have served this great country.

Item Reviewed:
Bryan B. | Rensselaer, IN
December 08, 2021

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Jenn West makes ordering so easy!!

Jenn West makes ordering so easy!!

Item Reviewed:
Dean A. | Burbank, CA
October 29, 2021

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great experience. Start to finish. Would use this company aga

great experience. Start to finish. Would use this company again.

Item Reviewed:
Joe F. | Andover, MA
October 29, 2021

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Fantastic Customer Service

Their customer service and technical service availability 24/7 is nothing less than superb. I wasn't so happy that a tech told me to tape their mats in place on the Cerazorb until it was covered with self-leveler (they had a tech review the job with me prior to installation which was a nice service if the tech knows what they are talking about). Do NOT do this as it caused nothing less than a mess during pouring. But, I got the floor in and all works - just wish I could have saved the 3 hours of extra work fixing tape and corners that surfaced through the leveler.

Item Reviewed:
Anonymous | Bridgewater Township, NJ
September 30, 2021

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Tested and is running perfectly

I installed the warming system yesterday and it laid out exactly as designed, with a few loop modifications. It was tested and is running perfectly. I am installing tiles tomorrow so once in we can turn it on to feel the warmth.

Item Reviewed:
Anonymous | Chicago, IL
September 22, 2021

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Great product Great service

I work with Mary and she is extremely knowledgeable and pleasant to work with. On top of that the products are top of the line and easy to work with. The assistance they supply (which is hardly needed) is outstanding. I would highly recommend WarmlyYours product.

Item Reviewed:
Rand M. | New Rochelle, NY
September 08, 2021

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Great product

A very easy install, instructions are thoroughly explained and works great

Item Reviewed:
David B. | Griffith, ON
September 08, 2021

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