We purchased WarmlyYours radiant floor heating mat through a local tile store 13 years ago. The thermostat stopped working so we thought the floor heating mat also stopped working. I contacted WarmlyYours and decided to order a new thermostat hoping that was the problem with floor heating mat. We ordered the touch screen thermostat and had an electrician come to test the old thermostat and check the electrical connection to the floor heating mat. Turns out the problem was the thermostat. He installed the new touchscreen thermostat and waited to see if the floor heating mat started heating again and it did. I worked with two individuals at WarmlyYours, Hamid and another (unfortunately I don’t recall her name) individual. Hamid followed up to make sure everything was working properly before closing the customer support ticket assigned to my inquiry. It was great customer service and we had warm floors again during while the outside temperatures were in the teens.
Item Reviewed:We recently had to replace the thermostat for our WarmlyYours sunroom floor. The heated floor was installed in 2012 and this is the first problem we have had. We were pretty sure it was the thermostat when the floor went cold and after a visit from our electrician, he confirmed it was the GFI in the thermostat. The replacement thermostat arrived quickly and we had the old thermostat replaced. We are so happy to have our heated floor back in operation and so thankful for WarmlyYours! We have never been sorry for having heated floors installed in our sunroom and remodeled bathroom. It's the BEST!! We can't thank you enough!
Item Reviewed:Order arrived very quickly and worked as expected. Sales rep was very helpful and friendly.
Item Reviewed:Love our heated floors!
Item Reviewed:I’ve purchased multiple times and every time was a great experience.
Item Reviewed:Easy to install, works great. Nice coming down to a warm floor on those cold mornings to let the dogs out.
Item Reviewed:I have been using this product for about 8 years good service fast response and delivery
Item Reviewed:The floor and shower bench system were easy to install and worked flawlessly.
Item Reviewed:The process was smooth and fast. Even though it was standard shipping, the items were delivered to the site in 3 days.
Item Reviewed:We love the heated floor! This one was just installed and we were only able to use a few mornings before it became warm. We are looking forward to using this again in the fall.
Item Reviewed:My client is very pleased with the results of this product. The contractor even referred another of his clients to see me for a quote.
Item Reviewed:We bought and installed a heated floor system for our main bath, installation was easy with great instructions, our thermostat stopped working about 14 months later, customer support was great, they quickly sent a replacement, all is working great again!
Item Reviewed:We have WarmlyYours in our guesthouse and are very happy. We anticipate installation in 4 to 6 weeks.
Item Reviewed:First time my bathroom floor heat has worked since I moved in 16 years ago!
Item Reviewed:Great product and support!
Item Reviewed:I’m a residential contractor and have installed several WarmlyYours floor heat systems. Great Sevice, Great customer service and all my customers have loved the systems I have installed
Item Reviewed:I had your support line and worked great to set up my new thermastat. It is simple and works great.
Item Reviewed:The product worked as advertised.
Item Reviewed:From planning, to ordering, to installation, WarmlyYours delivered a quality product backed with superior customer service.
Item Reviewed:A replacement thermostat corrected my problem
Item Reviewed:My old thermostat died and was without one for 6 weeks. It’s amazing what a difference if makes to have warm feet in the bathroom! The new one is much more consumer friendly ( to program). Love it!
Item Reviewed:My contractor had no issues at all with the floor warming system. I called and spoke with Laurie a few times and she was helpful and polite every time.
Item Reviewed:I am happy with the product! The people are great to work with!
Item Reviewed:My electrician installed it and is working good.
Item Reviewed:Easy to install and even easier to program.
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