I called and spoke to a salesperson who suggested the model that would replace my old thermostat. I offered to drive out to the office, but was told that they can drop it in the mail before closing. It arrived at my home the following day. I had it installed and it worked perfectly. In addition, it is a much nicer looking device than the one it replaced. I even got a follow up call to make sure everything was satisfactory. The customer service and the product were both outstanding.
Item Reviewed:Perfect replacement for the Honeywell T-Stat that stopped working properly.
Item Reviewed:I got the exact product I needed and the links provided made the installation and programming easy.
Item Reviewed:I needed to replace a broken thermostat. WarmlyYours helped me diagnose the problem and offered a discount on a superior replacement which was quickly delivered. I like the intuitiveness of the new product. Very pleased with entire interaction.
Item Reviewed:replaced a faulty controller with this new updated item. works as it should. customer service was quick to respond and helpful
Item Reviewed:easy to use, works great!
Item Reviewed:This is definitely a five star thermostat. It has a clear bright easy to read screen screen. It is a pleasure to use.
Item Reviewed:I am a small contractor, some of my subcontractors use Nuheat form time to time on their other jobs. When I give them a WarmlyYours heat package with all the drawings, details and supreme customer service they are amazed! In fact one of them now purchases their heat almost exclusively through my company.
Item Reviewed:Original programmable thermostat went bad, replaced with non-programmable. Chat help quickly confirmed change out was easily done. Quick delivery, clear instructions, new thermostat working perfectly.
Item Reviewed:Easy to install and to configure
Item Reviewed:Very helpful during installation process
Item Reviewed:We needed a replacement thermostat for our heated bathroom floor but did not want or need a programmable model. This model fit the bill. It is very simple but meets our needs perfectly.
Thank you, Gary, for the positive 5-star review. The nTrust model is well suited for folks that want a floor heating thermostat with limited complexity. I have one in my home too. Enjoy your warm floors. Julia Billen (Owner)
Easy install, would buy again no problem
Item Reviewed:The circuit check was a nice surprise to find. It helped with peace of mind install and made sure everything was correct.
Item Reviewed:The touch thermostat is amazing. So many program options from each day to each hour of each day. It displays time of use, cost of operating per day and per month. It even has a feature that detects when a window is open and adjust automatically. Easy to follow install instructions. Brightness display dims when not in use.
Item Reviewed:Everything one could ask for in a floor thermo. easy to install and adjust
Item Reviewed:This is a fabulous company to work with! We had to revise plans due to my error, and they did so without any complaints. The mat was easily installed, the directions easily understood. We all love the warm tiles this cold winter!!
There is so much I love about this review Jennifer thank you! We tell everyone, have a plan and we know that plans change so it's our pleasure to help you and/or your installer to get the perfect installation. I'm also happy to hear that your toes are warm and cozy. - Julia Billen (Owner)
Great replacement for my 15 yr old unit. New one is touch screen and much easier to program.
Oh wow! I'm so happy to hear our floor heating thermostat lasted so long! We've been in business now for a little over 20 years so you've been with us from almost the beginning! Thank you for your business. - Julia Billen (Owner)
liked everything about it other than internal calibration was needed to get it to program. Scott was very helpful, easy fix. I do think that a note should be included with a warning that if it will not program (ground fault error) to call tech services. It would have saved the client money in having to have an electrician return to fix a very simple thing. I suggest that you inform Julia about that.
Great feedback and I did relay to Scott your kind words. We will be adding a note to our shipping packaging providing our contact information so the end user can contact us directly, if they are having any trouble during the thermostat setup process. Your feedback makes us stronger - keep it coming!
Easy to use. Works a described.
Thank you for the 5-star rating on our touch screen floor heating thermostat! We appreciate the stellar rating and that it's ease of use played a role in the rating. - Julia B. (Owner)
This thermostat works perfectly and is exactly what I needed. Customer support is fantastic and the reason I didn't even look at another source. They deserve the business because they go the extra mile!
Item Reviewed:This Thermostat provide great information on usage, and options from setting floor temperature to our schedule. No more waiting for the floor to warm up!
Item Reviewed:Easy to use, easy to hook up!
Item Reviewed:After 15+ years my first controller bit the dust. I contacted WYs and was very happy to get their help. They were A+ in service and I even got a reduced price on my new unit. Highly really recommended
Item Reviewed:The new version thermostat is a lot easier to program than the old one, but I would have rated it 5 stars but can't get a Manuel for the new one.
Thank you for the kind review Arnold. The user guide comes in the box with your control. Here’s a user guide: https://www.warmlyyours.com/en-US/publications/OJ-TOUCH-UDG4-4999-USER-GUIDE-A.pdf and here’s a user manual - https://www.warmlyyours.com/en-US/publications/OJ-NSPIRE-TOUCH-INTERACTIVE-USER-MANUAL-A.pdf . I hope that helps! - Julia