Customer Reviews for Ember Flex Radiant Panel Heater - White - 300W - 35ʺ x 12ʺ - Dual Connection


9 Reviews
It works just as expected

I have two small, unheated bathrooms. The panels I installed are working perfectly to heat the spaces well enough to dry the showers and towels. That whole end of the house is more comfortable now that the central heat is not being sucked out through the unheated spaces. I find the towel bars work well to dry clothing as well as towels.

Item Reviewed:
Rachel P. | Vashon, WA
February 18, 2024

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Our bathroom is now WARM!

We took the bathroom down to the studs and subfloor and installed WarmlyYours floor coils plus two ceiling panels, plus fresh paint and floor quartz slabs. We are now sandwiched between two layers of warmth, which we really appreciate now that winter is here.

Item Reviewed:
Peter H. | Lake Zurich, IL
November 25, 2023

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Best heater

Provides long lasting heat without drying out the air. In winter, the windows can stay open longer.

Item Reviewed:
Anonymous | Kitchener, ON
June 28, 2022

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Perfect for our new bathroom!

Our master bathroom is always freezing! We live in one of those homes that doesn't have a bathroom door in the master bedroom. So, when we decided to remodel, I was all about doing something to make the area warmer. (You wouldn't think this is something to worry about in SoCal, but it is!) We talked about building a door to keep the heat in, but that was going to be a big job and we weren't sure we would like another door, in a small space. I started investigating heat panels as a different option and found WarmlyYours online. Our contractor had never heard of the panel, but was game to install it. I bought the timer switch to go with and we had it hardwired in. Wow, what a difference it has made! Not too hot, just enough to take the cold edge off. The panel looks great on the wall; we are so happy to find this unique answer to our remodel problem. I would (and have) recommend these radiant heat panels to anyone.

Item Reviewed:
Hardwired 4-Setting Countdown Timer

Jo J. | Banning, CA
April 03, 2022

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Great product and courteous customer service

I appreciated Lynn from customer service reaching out to us before shipping the radiant panel to see if we had any questions and offer help. The electrician who hardwired the unit with a countdown timer said the installation went smoothly. The panel looks great and works as described. It heats up pretty quickly, but it takes about 30-45min to feel the effect in the room. The panel matches the room size and is used as supplemental heat to increase the temperature in the room for short periods.

Item Reviewed:
Viola M. | Barnstable, MA
December 09, 2021

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Nice panel, easy ceiling install

Installed and using the Ember Flex Radiant Panel Heater- White - 500W - 35” x 24”. Panel install was easy but programming the Leviton Digital Timer Switch is a challenge. For us it's critical to have the panel on a timer of some sort because it not temperature controlled (either on or off) and consumes 500w of electricity when on or about $2/day.

Item Reviewed:
Jeremy L. | Erie, CO
November 17, 2021

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Customer Service (Account Manager, Jennifer Melus) was great.

Customer Service (Account Manager, Jennifer Melus) was great. I had a problem with a defective panel that was burning off the white paint, emitting VOC. Jennifer was very helpful in replacing the defective panel. Although there were a few glitches during the process, their over all customer service was excellent! This is a huge reflection on the company, as they not only stand by their product but their Customer Service was very good!

Item Reviewed:
Jay S. | Seattle, WA
July 15, 2021

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Review

Customer Service (Account Manager, Jennifer Melus) was great. I had a problem with a defective panel that was burning off the white paint, emitting VOC. Jennifer was very helpful in replacing the defective panel. Although there were a few glitches during the process, their over all customer service was excellent! This is a huge reflection on the company, as they not only stand by their product but their Customer Service was very good!

Item Reviewed:
Jay S. | Seattle, WA
July 15, 2021

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Shipping issues

I ordered this product and quickly received shipment of not one but 2 heated panels both were white glass and the plug in versions problem was I ordered ONE mirror hardwired version, It took many calls texts and emails to get sorted out and after 4 weeks I finally got another shipment This time it was a mirror but it WAS NOT a hardwired version, After consulting my electrician and WarmlyYours tech support I decided to keep it and cut off the plug to wire it directly, Throughout this somewhat frustrating transaction the salesman Troy Barton was extremly helpful prompt and pleasant to deal with. The problems with wrong product shipment were elsewhere in the supply chain. Mirror is not installed yet but seems very well made.

Response from WarmlyYours:

Shawn, we apologize for the original shipment issue. Our current version of Ember panels are dual connection, meaning they can be used “as is” to plug into a standard 120 VAC outlet or they can be modified by a licensed electrician to have a hardwired 120 VAC electrical connection.

Item Reviewed:
Shawn H. | London, ON
March 16, 2021

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