Customer Reviews
Easy to buy and install.
WarmlyYours made a recommendation based on the room dimensions, subfloor and finished flooring. It was spot on. Directions were straight forward. Materials were pretty easy to install. My room is on a slab and was always chilly in the winter. The room is now evenly comfortable.
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Great product and service!
We love our heated floors! We put WarmlyYours in our downstairs bedroom and main bathroom. What a treat it is to put your bare feet on a warm floor in the middle of winter! The installation directions were pretty accurate, although the directions said to put only a few staples in and we found we had to put a ton of staples in otherwise the floor floated way easier than we expected. Other than that, we would definitely recommend WarmlyYours heated flooring products and we would use them again in future homes.
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Product works great. Customer service was easy to access.
Product works great. Customer service was easy to access. Company overall wound up being generous to our predicament.
Item Reviewed:Problem finding a breaker for this system!
Having difficulty finding the appropriate beaker to run this system. Tech support at WarmlyYours says one thing and the supply house where you need to purchase the breaker says another (not available at local Home Depot or Menards). It would be nice if there were a part number, a suggested list of preferred vendors and an up front price range before making this purchase. The prices quoted for this breaker were between $200-$700 (for one breaker)...the entire sidewalk heating system was $1,000. Still cannot locate to correct breaker! Frustrating...
Paul, We are sorry to hear that you are not able to locate the correct breaker for your installation. The GFEP breaker type for outdoor heating is dictated by the National Electric Code and should be selected based on your breaker panel type/brand. For your installation, one 15 Amp 240V GFEP Circuit is required as indicated in the installation and electrical plan. Feel free to reach out to us with the brand of your breaker panel and we will do our best to assist you and find the right parts or direct you to the right place.
Works well but takes time to warm up
Our panel is lovely and fits the space well. Once fully warmed, it generates sufficient heat but takes nearly 20 minutes to get to full intensity. So, we have to remember to turn it on well before showering. That’s our only complaint. The towel bar is somewhat flimsy and could have been better designed both functionally and aesthetically. We can't use the programmability function because we don't shower or bathe on a regular schedule as we are retired. We do find the Wi-Fi control to be very handy because when I'm getting off the golf course I can turn it on so it's nice and warm by the time I gets home. The product is very novel, and when I tell people that I have a radiant panel in my house in my bathroom when people visit they actually want to see it.
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Worth every penny!
So glad i purchased this item, was easy to install and works amazingly well. Only wish i had gome bigger!
Item Reviewed:Excellent Product!
Easy to install. I found on company’s internet site all needed informations: test procedure mesh (Flex Roll) dimension installation information installation thermostat All these informations are included also in the product guide received in the Roll box. I intend to make another project (another room) with this product!
Item Reviewed:Great Product
Thanks Jenn and team. your due diligence in providing the detailed layout was instrumental in providing a great result. Floor is nice and warm.
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Heated Hardwood Floor
I remodeled one bedroom, lower level. Installed hardwood floor and installed heating system from WarmlyYours . It works well, feels good when walking on a warm floor. It holds about 77 F. Good product .
Item Reviewed:The 5 stars is not for the product but the "Customer Service"
The 5 stars is not for the product but the "Customer Service". I could not use the product purchased, however, the return process was very easy, which I appreciated.
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Haven’t had a chance to try out yet
Haven’t had a chance to try out our sidewalk heater yet. When I called your company Jennifer was extremely helpful in the wiring and setting up the system. Great job Jennifer.
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Aesthetic solution
Looks nice and stylish. Also pretty effective at keeping 700sq.ft room warm at night.
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It was not easy to program as we want the heat during the nig
It was not easy to program as we want the heat during the night, not day. The staff tired but said they were unfamiliar with this model. Finally got it done, I think.
Thanks for your review. The thermostats do have some limitations in that the programming cannot cross over from the PM of one day and into the morning of the next day, because they are 2 separate days. If a program is meant to run from 10pm till 6am the following morning, 4 events will have to be used. The first 2 events would be programmed to ON at 12AM and off at 6AM, and the second event to be programmed ON at 10PM, and OFF at 11:45PM. I hope this clarifies how to achieve an overnight schedule.
Great customer service
We ordered a replacement thermostat that actually got lost in the US mail. We contacted WarmlyYours about non-receipt and they immediately sent a replacement via a ground shipper. It has been installed and works great.
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Satisfied customer
Rarely do you have a product last 13 years with out a problem amd then contact the same manufacturer amd receive hassle free customer care. Thanks for the discount on a replacement, this goes along way with me and will continue to provide excellent service. I’ll be back for my next purchase!
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Installed myself, works great!
I purchased a Transfer Switch box (12 x 120 volt), a snow sensor, and an ice sensor, and installed them myself as per instructions. I had a couple questions (how to connect two "yellow wires" and where to best position the snow sensor), both answered immediately by a quick phone call. I couldn't be happier.
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Great service (as always)
WarmlyYours is an excellent company and always provides the best service. I needed to replace my heated floor after 10 years due to a flood and they were able to find my old order and process the order quickly for me. They also assisted with the insurance company, which was super helpful. I can’t recommend them enough!
Item Reviewed:No Snow Yet
Haven’t tried the product yet as there’s no snow! Dealing with everyone was great and they have excellent customer service. I would recommend them in a flash.
Item Reviewed:Second purchase of in-floor heating from WarmlyYours
This is the second purchase of in-floor heating from WarmlyYours we've made over the last four years and we are extremely pleased with the results. We live in a cold climate but like to keep warm. And thanks to this heating system, we do! Customer service has also been outstanding. Thank you!
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