Customer Reviews
As promised
Upon my call to WarmlyYours I was promptly helped and a recommendation was made to cure my dead thermostat. An order was placed. It was received when expected. Installation was easy. It turned on right away and my floors were warm again. Great experience.
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Nice way to start the day!
I had a WarmlyYours towel warmer in my previous home, and it performed extremely well. When I purchased my new home, I ordered two - one for my bathroom, along with one for my guest bathroom. Both are working great. Dealing with the WarmlyYours team was a pleasure - would definitely recommend their products and company.
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best foot warmer
I installed the heated mats. They are amazing. I live in Breckenridge and use these mats to heat the house with my fireplace. This is the only 2 heat sources and they keep the rooms very hot with radiant heat and the electric bill is much better than the old baseboard heaters we had. I highly recommend this product.
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Excellent Products & Customer Service
I bought both a heated towel rack and heated floor from WarmlyYours. I chose WarmlyYours over the competition because of customer service. After a few question Mary understood my needs and within a few hours I had an estimate along with the recommended heated floor plan based on the floorplan I provided. Received everything I ordered within a few days and the contractor told me both were simple to install. Would absolutely purchase from them again in the future.
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We love our heated bathroom floors, one of the best things we
We love our heated bathroom floors, one of the best things we did in this house
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A Warmly Winner
Have been dealing with this company for over ten years and they have never disappointed. Their customer service is superb. They are always available, do what they say they are going to do and do when they say they will and at a competitive price. Other supplies may be just as good but why take a chance when you know this one will meet or exceed your needs and expectations.
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Very good towel warmer
This towel warmer was the prefect size for our space. It does a great job warming towels with enough lead time. Wish it came in brushed finish rather than polished. Also it came with the wrong wall mounts. Customer service was very cooperative in replacing with the correct parts at no charge.
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Great Service
Folks, I have to say that the customer service was excellent. Flexibility in the design to answering all my questions made me confident that this purchase was the right one. Thank you,
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Excellent Product and Service
When our thermostat failed (out of warranty), I reached out to WarmlyYours. They immediately sent out a new thermostat at a significant price reduction. They were knowledgeable, courteous, and reliable. The online videos were excellent and we easily installed the new thermostat. I was amazed at how quickly we were able to get our floors heating again.
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Excellent Company
Recently had to replace my my floor warmer thermostat. I contacted WarmlyYours to order a new one. My encounter withe the staff was the best I have ever had dealing with a warranty. Replaces my thermostat with a newer model with a discount. Receiver thermostat in a few days with easy installation instructions. Great people to deal with and an excellent company! Jim K
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Nice product and helpful people
It's a nice option to be able to install heat under a floating floor in a basement and it was a very easy install. Troy was very helpful and knowledgeable and he answered all my questions before my purchase to ensure it was installed correctly with the proper materials.
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Terrific product
I love both the look AND the feel of my porcelain tile floors thanks to this product. My contractor had no issue installing the WarmlyYours floor heating system (he recommended it to us) and it has worked exactly as promised. The programmable thermostat is simple to operate and allows me take advantage of the energy savings by turning the floor down when not in use. I can always override if I want the floor a little warmer for when I exit the shower. This was out second bathroom renovation and we now have WarmlyYours installed in both bathrooms. I would not hesitate to purchase this product again and will do so if any other opportunities present.
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Excelent, as always!
We've been using WarmlyYours products exclusively for all of our bathroom renovating projects. Superb customer service! Quick and always on-time shipping. Easy accessible tech support. Thank you team "WarmlyYours"!
Item Reviewed:Works for us
Love the ease of touch screen. Only time will tell regarding its longevity. Customer service was very professional and efficient even during pandemic.
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Cozy tile!!
Soooo nice to have heated tootsies instead of stepping cold tile - so luxurious, and affordable!
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Great company to work with. Impression made on me as to the character of this company
I had to purchase a replacement for my floor thermostat. I went online, placed and paid for my order. Simple. The next day, I received a call from a WarmlyYours representative stating that she noticed that I was already in their system. She said that since this was a replacement part, I was entitled to a 50% discount. How many companies would be that thoughtful? What an example of this company's character and the way they value their customers.
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Works great. You were helpful to confirm that the thermostat
Works great. You were helpful to confirm that the thermostat would work as a replacement when I ordered it.
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Everything went perfectly
Ordered on line. Picked up at warehouse. Everything went perfectly. Few days later Troy called to ensure everything went well. Great customer service.
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Easy to install
The systems are very easy to install and use. Reliable and convenient.
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Helpful support
Very prompt assistance. When the design called for a kit that did not appear in the drop down menu on Costco.ca, WY set up to sell and ship me the kit directly. When I later discovered that the uncoupling membrane had different spacing than the design, WY was able to redesign my layout and facilitated my exchange for a longer cable at their warehouse. Install went great. Instructions were very clear. I am now enjoying warm tile flooring in our renovated bathroom.
Item Reviewed:Master Bath heated floor
We are extremely please with our new WarmlyYours heated floor.
Item Reviewed:Warming element
If I wait 35-45 minutes then the stone table gets less cold where the element is attached. I was hoping there would be more of an effect.
Thanks for your review. The countertop heater is specifically designed to gently raise the temperature of the heated area an additional 20 to 25 degrees Fahrenheit. WarmlyYours FeelsWarm® Countertop Heaters utilize slow-rise heating elements so that the heating element does not become excessively hot or unsafe. Consequently, the temperature of the stone countertop may take 1 to 1 1/2 hours to warm to the level that the heater delivers. Many of our customers leave the unit on 24 hours a day because of this.
