Customer Reviews

Top Quality & Workmanship

Absolutely the best towel warmer we’ve ever owned! The quality, material of construction & workmanship is first class and it looks & functions perfectly.

Item Reviewed:
Towel Warmer Infinity Plug-in

William G. | Oxnard, CA
October 16, 2021

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Drying off with a warm towel is nothing short of luxurious.

Drying off with a warm towel is nothing short of luxurious.

Item Reviewed:
Riviera Towel Warmer - Hardwired - Polished Stainless

Anonymous | Dedham, MA
October 15, 2021

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Countertop warmers are great!

Got one of these for my wife who absolutely loves it. Installed easily and warms the counter area where my wife likes to sit. Highly recommend to anyone who thinks their granite counter can be too cold sometimes.

Item Reviewed:
Tom L. | Mirror Lake, NH
October 11, 2021

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Quality Products we love!

WarmlyYours has been our go-to product for the best towel warmers! Other products we have tried were no where near the quality of WarmlyYours. The materials used, the workmanship/finishes, and even the appropriate bar spacing make them the only product I would use. Our careers have taken us to several locations over the years and we have installed their towel warmers in our last 4 homes. We appreciate the great quality and excellent customer service. We currently have 2 of the Riviera warmers hard wired with timers. Living in sunny, but humid Florida, the warmers ensure the towel stays dry between washings. They are also a great place to dry swimwear and delicates. In the cooler climates, it was always great to get out of the shower to a warm and cozy towel. I highly recommend WarmlyYours products.

Item Reviewed:
Cap, non-vented, Riviera

Anonymous | Clearwater, FL
October 04, 2021

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Very satisfying experience

The complete drawing supplyed is complete and contained all information needed for the DIY installation that i made. The installation was easy and the material included in the kit fitted very well. This system was replacing another one and by instaling as per the recommandation the new system is more powerfull and heat-up more rapidely than the older one. They follow up after the installation, good service. Very good experience, i look forward to make another installation with this company

Item Reviewed:
Luc C. | Quebec, QC
October 03, 2021

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Fantastic Customer Service

Their customer service and technical service availability 24/7 is nothing less than superb. I wasn't so happy that a tech told me to tape their mats in place on the Cerazorb until it was covered with self-leveler (they had a tech review the job with me prior to installation which was a nice service if the tech knows what they are talking about). Do NOT do this as it caused nothing less than a mess during pouring. But, I got the floor in and all works - just wish I could have saved the 3 hours of extra work fixing tape and corners that surfaced through the leveler.

Item Reviewed:
Anonymous | Bridgewater Township, NJ
September 30, 2021

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I installed two 25' rolls to meet the room requirements as ma

I installed two 25' rolls to meet the room requirements as mapped by W.Y.'s. I did have a problem finding a laminate floor to install over the electric heat mat as there are not many manufacturers that authorize the install. W.Y.'s helped me find a brand. Basement floor warm now, ready for winter.

Item Reviewed:
Robert H. | Orangeville, ON
September 29, 2021

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Amazing Products and Customer Service

I have been a customer with WarmlyYours for about a year now, and i wanted to compliment the amazing products and customer service. Customer Service Representative, Troy, has been so helpful and prompt, it makes ordering a breeze

Item Reviewed:
Anna H. | Elburn, IL
September 24, 2021

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Tested and is running perfectly

I installed the warming system yesterday and it laid out exactly as designed, with a few loop modifications. It was tested and is running perfectly. I am installing tiles tomorrow so once in we can turn it on to feel the warmth.

Item Reviewed:
Anonymous | Chicago, IL
September 22, 2021

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Excellent product and service.

Ordered one day and picked up the next day. No waiting. Troy is a real pleasure to work with. He followed up the next day to ensure everything was going well. Great company and product.

Item Reviewed:
Just I. | Richmond Hill, ON
September 20, 2021

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Great product

The product was very easy to install. If there is one glitch it is the electrical connection inside the mat. While the mat is only 1/8 inch which I love the connection is double that. I am doing the tiling tomorrow so we see if it has any bearing on the tile install. I will definitely use this product again.

Response from WarmlyYours:

Hi Brian, Thank you for the kind review. To address your concern, while the splice is thicker than the majority of the mat/wire, this thickness difference is typically balanced out by the mortar coverings and should not affect the final floor height level. If you are concerned it may present a height issue, then it is suggested to cut, or chip, a recessed notch in the floor. Please let me know how it goes. Julia Billen (Owner)

Item Reviewed:
Brian T. | North Saanich, BC
September 17, 2021

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Great product Great service

I work with Mary and she is extremely knowledgeable and pleasant to work with. On top of that the products are top of the line and easy to work with. The assistance they supply (which is hardly needed) is outstanding. I would highly recommend WarmlyYours product.

Item Reviewed:
Rand M. | New Rochelle, NY
September 08, 2021

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Love it

Follow the instructions and it’s very easy to lay.

Item Reviewed:
David B. | Griffith, ON
September 08, 2021

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Easy to use

Thermostat is touch control and very easy to use

Item Reviewed:
David B. | Griffith, ON
September 08, 2021

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Nice back up

Get this tool when ordering, it will save a lot of guess work and problems

Item Reviewed:
David B. | Griffith, ON
September 08, 2021

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Great product

A very easy install, instructions are thoroughly explained and works great

Item Reviewed:
David B. | Griffith, ON
September 08, 2021

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Fast delevery

Very fast delevery

Item Reviewed:
Yves B. | L'ancienne Lorette, QC
September 07, 2021

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Very good service Thanks Roy

Very good service Thanks Roy

Customer review image Customer review image Item Reviewed:
Rubes S. | Ottawa, ON
September 06, 2021

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Easy to Install

Perfect fit membrane, easy to follow layout and wire is protected within the membrane.

Item Reviewed:
Mike S. | Lake Zurich, IL
August 29, 2021

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Best customer service and simple to use product!

So happy with my purchase from WarmlyYours. Their customer service was so quick to answer questions and help with anything I needed. I installed the heating cable system under a tile floor in my laundry room and it was so simple! Can’t wait to redo my bathroom and add heated floors there now!

Item Reviewed:
Amber H. | Goshen, OH
August 23, 2021

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Best ever

Best product I have every bought for this type of system.

Item Reviewed:
nSpire Touch: Touch Thermostat - Programmable, Class A GFCI, w/Floor Sensor - BLACK

Peter M. | Edmonton, AB
August 18, 2021

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Fantastic product with very ease of use. Would recommend to e

Fantastic product with very ease of use. Would recommend to everyone.

Item Reviewed:
nSpire Touch: Touch Thermostat - Programmable, Class A GFCI, w/Floor Sensor - BLACK

Peter M. | Edmonton, AB
August 18, 2021

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Great Customer Support

The WarmlyYours team were quick to troubleshoot and resolve the issue with my towel warmer. It's great to know that even though the towel warmer is over 10 years old, support for it was readily available, free of charge.

Item Reviewed:
Classic Towel Warmer Switch, HTW

Daniel T. | London, ON
August 18, 2021

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Very happy!

Our towel warmer and the timer have been a wonderful purchase. Great customer service as well!

Item Reviewed:
Screwless Snap-on White Faceplate for Hardwired Timers or Switches

Anonymous | Wolfeboro, NH
August 16, 2021

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