After more than 10 years of operation, a power outage resulted in my WarmlyYours floor heating system to stop working. I went on to the WarmlyYours website to troubleshoot the problem and was able to diagnose the thermostat as the problem. I was able to email and call the WarmlyYours support people who helped me order a new thermostat (which was 1/2 price because it was a replacement). A few days later the thermostat arrived at my door. I had also received an email confirming the shipment and another asking if I needed support installing the new thermostat. The installation was straightforward and the system is back in working order. A few days later, I received a phone call from a WarmlyYours support agent to confirm that everything was in working order. The customer service I received could not have been any better. Thank you for all of your help.
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