I really like this towel warmer. It is really great to get out of the shower to a hot towel and to a towel never more smelling of mildew. The timer is easy to set up, and bypass if I get "out of sync" with when the towel warmer timer normally turns it on. I will offer that the installation instructions are ok but could be greatly improved for the novice installer. It worked fine for me, but I studied the whole thing and the warmer a long time before I started. There are limited "degrees of freedom" in the adjustment range you have when you connect it to the electrical box. Therefore, the placement of the box controls everything else. I temporarily mounted the warmer to the box with the plate and grommet installed on the warmer, then with a level I held it to the wall, plumbed it, then marked the locations where the four standoffs hit the wall. Then I removed the warmer from the box, then installed the anchors for the four standoffs. I suggsst that this kind of installation tip should be added to your installation instructions. It might help with customer satisfaction.
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