The company was great. After drawing up a floor plan it went unnoticed that the dimensions of the room were wrong resulting in a cable that was way to long. This was realized once the cable arrived to be installed. Calling up for support they tried to reconfigure the layout to no avail. They kind folks at WarmlyYours re-drew the room to the correct dimensions, took back the too long cable, and shipped the correct length in addition to giving me a price adjustment based on the shorter length. The install went well and now I am enjoying nice warm tile floors in my office. Diane was involved throughout the whole process, being very understanding and supportive.
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