This towel heater works and looks great. I did have one towel warmer burn out after 1 1/4 years, but WarmlyYours replaced it with no fuss (they even paid return shipping). If permanently mounting, take extra care to measure carefully. There are 4 mounting points, one being the electrical. Use the template and all will be fine if you are careful. I also strongly suggest using at least one wall stud as recommended for strength. Only suggestion would be to increase the distance from the wall to make getting towels down the back easier. We double fold the towels their long dimension and get two large ones on. My wife also uses this rack for drying her finer clothes. 4 rating is only due to the first unit failing. If there was a grade for service, I would give a 5 rating.
Item Reviewed: