Metropolitan Reviews

Enjoying the towel warmer

The first warmer arrived damaged from shipping (poor packing). It took a couple of emails and phone calls to convince WarmlyYour to send out an exchange towel warmer. The second one arrived in fine condition. Installation was straight forward. It works well. Works be 5 start, but the exchange process was not as smooth as it should have been.

Item Reviewed:
Metropolitan - Hardwired

Anonymous | Cookeville, TN
August 19, 2023

Share this Review
Exemplary Product & OUTSTANDING Customer Service

We were so pleased with both our towel warmers and WarmlyYours customer service three years ago that we recently purchased additional towel warmers for installation in the construction of our new home. Customer Support is unsurpassed.

Item Reviewed:
Metropolitan - Hardwired

Anonymous | Arden, NC
May 19, 2022

Share this Review
Excellent Customer Service

I installed a towel warmer during a home renovation in 2015 and it was perfect. It worked as advertised but over the years the mounting brackets started to rust. I contacted WarmlyYours and the company replaced the brackets free of charge. Thank you WarmlyYours!!

Item Reviewed:
Screw, wall plate, stainless, 6/32

Anonymous | Russell, ON
May 07, 2021

Share this Review
Very good towel warmer

This towel warmer was the prefect size for our space. It does a great job warming towels with enough lead time. Wish it came in brushed finish rather than polished. Also it came with the wrong wall mounts. Customer service was very cooperative in replacing with the correct parts at no charge.

Item Reviewed:
Anchor, drywall

Anonymous | Winter Garden, FL
February 15, 2021

Share this Review
Essential and Beautifully Functional Addition to our Bathroom

This is my second WarmlyYours towel warmer I've personally installed in our home's bathrooms. Aside from hickups in terms of the wrong mounting hardware supplied with the device itself (which WarmlyYours immediately corrected via Fedex) and despite hideously poor Delivery delays care of USPS over the holidays, actual installation was a breeze. Just remember to mount at least one side of the towel warmer on a vertical stud, and be sure to incorporate GFCI either in proximity to the device or at the main circuit breaker panel. Cheers,

Item Reviewed:
Anchor, drywall

Anonymous | Arlington, VA
February 15, 2021

Share this Review
Warm towels are so luxurious

Such a nice product - it actually heats up faster than advertised. Nice looking and well made. Iā€™m happy with the purchase.

Item Reviewed:
Metropolitan - Hardwired

Jeremy W. | Lancaster, PA
January 30, 2019

Share this Review