Customer Reviews for nJoin Power Module with Class A GFCI
Mary is the best
I’ve been working with Mary for a number of years. She’s been nothing but helpful patient and caring. As for the product I’ve never had a problem installed many thousands of square feet and will continue using it in the future.
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Easy Peasy!
I was able to make an educated guess about which product to choose from just the website, the WarmlyYours team was able to dial it in and turn around recommended layout drawings in just a week, pick up comments in a few days. Jessica S. followed up regularly with me and was able to get everything to the GC as soon as they needed it. A great process so far.
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great service
in the fall of 2022 i installed a WarmlyYours system in my living room and dining room and they sold the thermostat and powermodule. however I had previously installed a competitors product which did not come with a programmable thermostat. i ordered the same thermostats from WarmlyYours both for function as well as esthetics as it give to same look and funtionality for both the Kitchen floor as well as the Dining Room Living room.
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Caring staff
They verified my order before I ordered the products so i got what I needed. Speedy delivery as well
Item Reviewed:Floor heating for mudroom, kitchen and livingroom
I love the floor heating from warmlyyours. It was easy to install, the thermostat is easy to handle and overall service from the sales team was excellent. Promptly responded when I had any questions. Lots of information was available over the internet. As well I liked the fact that a technical team send me an email asking me if I needed any help before I even started the project. Instruction how to install are clear and easy to read. I would have loved to give them a 5 star rating but can only give a 4 star as we were a little confused regarding the length of the cables we needed. The drawing and actual size did not match. But Troy and his team were eager and fast to fix the problem. We tried to figure out how much cable we need for each room but the instruction " how to figure it out was really difficult for myself and my contractor who deals mostly with Nuheat ( with them you get a cable/ squarefoot table to see how much you need. I know that it varies but it gives you a better idea ) My contractor loved the little gadget which was send with the order to check if the cable is properly connected. But I thought it was overkill to send me the same gadget for each room . One would have done it and we would have saved a little money and waste. We used an master electrician to connect the system to make sure everything is done in order. Overall I would highly recommend the product. So far so good it works like a charm and it seems to put out the heat we need to be toasty. Thanks WarmlyYours :)))))))))
Item Reviewed:Excellent service and support
Couldn't have asked for better service. Jennifer worked with me on my project, right from the very first quote and while a lot of things changed through the course of the project, I had excellent support all along, accommodating all the changes and providing prompt support all along. Even with returns that I had to make unfortunately, Jennifer and the team were fully understanding and prompt with the transactions. One of those rare companies that seem to value customer satisfaction more than just making money on each customer in the short run. I plan to install heating in other rooms in the near future and I will undoubtedly make the first call to Jennifer at WarmlyYours.
Item Reviewed:Great Service and Support
Great support, price and outstanding documentation including installation guide (visual and instructions).
Item Reviewed:WarmlyYours-The name says it all
Outstanding! WarmlyYours.com has an excellent website. Qualified personnel assisted on the telephone. Ordering was easy and product arrived as promised. Installation instructions are excellent and the product is very easy to work with. The most important is - yes the floors are warm.
Item Reviewed:Excellent customer service, very fair pricing and nice system
I was very hesitant at first to use this system because of past problems with other electric floor heat systems. But my sales rep Mary was exceptionally helpful and accessible by phone and email. She guided me and answered all my questions efficiently. She also helped me redesign the wiring layout quickly and effectively due to some changes in our layout. I'm very happy with this system and will definitely use the WarmlyYours Floor system again on my next project.
Item Reviewed:Component replacement
We installed your flooring back in 5/2012 and recently a power module went out. Contacted your company and the whole process was so easy with your staff. They provided technical support, still had records of our purchasing your heated flooring system, and placing the order for the correct part was easy. Received the part in two days and we are back to nice warm flooring. All persons I interacted with were courteous, knowledgeable just a pleasure to work with. Your staff could provide lessons to others on how to respond to customers.
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Amazing Product.
Amazing product. And great customer service
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Excellent Customer Service - Excellent Product
WarmlyYours was great to work with start to finish. They always got back to me quickly making sure I understood the product and install. I would put this floor heat down again in a heartbeat!!
Item Reviewed:Top notch customer service, sales and tech support
Top notch customer service, sales and tech support. App works in portrait mode only, so any mounted iPads must be done vertically.
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